D
Dhruvesh Patel
Open to full‑time roles

Hi, I’m Dhruvesh — IT Support & Cloud‑curious developer

I keep systems running and build practical tools with Python, SQL, and the web. Currently IT Support at Jefferson Health, exploring AWS and data‑driven apps.

View Projects Contact Me
dhruveshpatel5554@gmail.com • LinkedIn • GitHub
Desk setup

About

I’m an IT professional who enjoys solving problems and making technology reliable, accessible, and simple for users. With hands-on experience in IT support at Penn State and Jefferson Health, I’ve worked on deployments, troubleshooting, and system rollouts in both academic and healthcare environments.

Beyond support, I’m passionate about building and experimenting—developing projects with Python, Flask, and SQL, while exploring AWS to deepen my understanding of cloud infrastructure. I enjoy creating practical tools, learning quickly, and continuously improving my technical skills.

  • Based near Philadelphia, PA
  • IT graduate with support & project experience
  • Exploring cloud & data-driven solutions
  • Cricket player, foodie & traveler

Skills

Always learning

Languages

Python, SQL, JavaScript, HTML, CSS, Java, PHP, C#

Frameworks & DB

Flask, Pandas, MySQL, SQLite, MATLAB (basics)

Cloud & DevOps

AWS (EC2, S3, RDS, Lambda, IAM), Git, Linux, Windows, macOS

IT Support

Asset inventory, imaging & deployment, troubleshooting, customer support

Projects

Want a demo? →
Route optimization

School Bus Optimization System

Route optimization, real‑time tracking, and notifications for schools. Python backend, map integration, and Android app concept.

Python Flask Maps
Preview Code
Flask form

Flask Web Form

A simple, secure data‑capture form with validation and SQLite storage—built to learn CRUD patterns.

Flask SQLite Bootstrap
Preview Code
Bank analysis

Bank Statement Analyzer

Parses monthly statements to categorize expenses, track savings, and visualize trends.

Pandas Matplotlib CSV
Preview Code
Security project

Secure Message Transmission

Class project implementing encryption and integrity checks—only team to complete a fully working solution.

Python Crypto CLI
Preview Code

Experience

  1. 1

    IT Support Technician — Jefferson Health, Warminster, PA

    Aug 2025 — Present

    • Conduct on-site environment mapping and detailed asset inventory across hospital and ambulatory locations.
    • Prepare, configure, and build PCs, printers, scanners, and EPIC peripherals to Jefferson Health standards.
    • Deploy and install hardware within departments, ensuring minimal disruption to clinical operations.
    • Decommission outdated equipment and manage removal procedures.
    • Provide post–go-live support for EPIC implementations, resolving technical issues efficiently.
    • Collaborate with healthcare staff and IT teams to ensure smooth integration and readiness.
  2. 2

    IT Support — Penn State University, Abington, PA

    Jan 2023 — Dec 2024

    • Provided technical support to students, faculty, and staff, resolving diverse hardware/software issues.
    • Conducted onboarding sessions for new users, ensuring proficiency with campus technologies.
    • Developed documentation and user guides to reduce repeat support requests.
    • Collaborated with cross-functional teams to enhance IT systems and processes.
    • Maintained hardware/software inventory and prepared reports on IT support metrics.
  3. 3

    Pharmacy Technician — Bensalem Pharmacy, Bensalem, PA

    May 2020 — Jul 2024

    • Engaged with patients and accurately input information into the pharmacy system.
    • Collaborated with insurance representatives to efficiently process claims.
    • Prepared prescription labels with precision, maintaining medication integrity.
    • Utilized Best Rx software for prescription and insurance workflows.
    • Delivered excellent customer service, addressing inquiries with professionalism.
    • Supported the pharmacy team by maintaining an organized work environment.
  4. 4

    Student Projects & Freelance

    Ongoing

    • Developed Flask CRUD apps, data analysis tools, and contributed to site redesigns.
    • Exploring AWS (EC2, S3, RDS, Lambda, IAM) through labs and certifications.

Grab my resume

One‑page PDF with skills, projects, and experience. Updated regularly.

Download PDF Request DOCX

Contact

Have a role or project in mind? Let’s chat.

Or email me at dhruveshpatel5554@gmail.com